Frequently asked questions

License:

Standard License -

All standard products are sold with an open license as long as they are used in a manner that does not allow sharing or selling directly of the source file. One seat per licence.

Use in a compiled game, animation, advertisement, image, trailer, video, film etc is allowed. You may not share the source files as 3D models or 2D renderings in any usable form for example the FBX files or any other editable format. Resale of the assets in any usable form as an asset is prohibited, this includes game templates containing source files and stock 2D images.

Educational License -

All educational products are sold with a seat limit and can be used in any educational manner that does not allow selling directly of the source file or any commercially released products.

Please feel free to contact us with any questions you may have via sales@syntystudios.com

 

Refund Policy:

Due to the nature of digital sales and content we are unable to offer refunds on purchases made on the Synty Store. Applicable New Zealand consumer laws will be followed.

Please choose carefully before making a purchase.

 

Taxes:

All relevant taxes must be handled by the purchaser, Synty Studios is registered in the New Zealand Tax Region